Managed Services

Telecom Expense Managed Services

Asentinel’s telecom managed services are an ideal solution for organizations that want to make their existing telecom portfolio sleeker, streamlined and more cost-efficient. Our patented telecom expense management solutions and expertise in overseeing complex business telecom portfolios helps organizations turn this area from a cost center into a source of company strength.

Our telecom managed services solutions use a centralized repository for TEM data and automated reporting tools to ensure that all invoice and provisioning data is received and mapped in an efficient and accurate manner. They are backed by industry-leading service-level agreements (SLAs) as part of our promise to our clients that we will facilitate a sustainable TEM environment in the face of changing telecommunications technology.

Your company can leverage our solutions to:

telecom managed services

The following managed services are standard for Asentinel clients:


On TouchFreeTEM, Asentinel uploads invoice data from 100 percent of your global carriers. This solution is agnostic with respect to provider, currency, language (Tier I or II), billing medium or telecom service time. Our predominant invoice medium is EDI, but Asentinel also leverages our Custom Import engine and proprietary OIR™ (Optical Invoice Recognition) technology to accurately and rapidly process all non-EDI invoices.

The primary goal of TouchFreeTEM™ is peace of mind. Users can rest assured that Asentinel’s telecom managed services team is overseeing all invoices, and that we will use the most advanced technology available to detail all data that is received, mapped, presented and processed. The benefits of this peace of mind extend to satisfying all auditing requests, complying with industry and federal standards, optimizing telecom management and leveraging actionable insights with business intelligence tools.


ContractControl further strengthens an organization’s auditing and contract/vendor management capacity. Asentinel accepts the responsibility of deciphering and entering contract data into the application in order to get the most mileage out of optimizing vendor agreements. As telecom asset portfolios expand and the introduction of disruptive technology changes how many devices are viewed, Asentinel and ContractControl help organizations stay ahead of the curve.


As business phone systems diversify, companies need identification portals that can maintain productivity. MobileCheck+ is a Web-based portal that allows users to differentiate business calls from personal ones, increasing workplace efficiency. This optional telecom managed service provides additional accountability and reporting in compliance with corporate policy. It also remembers identity designations and uses analytics to define calls.

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Breaking News: Tangoe to be combined with Asentinel


Tangoe to be combined with Asentinel to create a market leader

LOS ANGELES & ORANGE, Conn. & MEMPHIS, Tenn. April 28, 2017 — Marlin Equity Partners (“Marlin”), a global investment firm, announced today that it has entered into a definitive agreement to acquire all outstanding shares of Tangoe, Inc. (OTCPK:TNGO) (“Tangoe”) for $6.50 per share in cash. Tangoe is a global leader in telecom expense management (“TEM”) solutions that enable enterprises to manage and optimize spend across multiple IT categories by providing visibility into the complex processes associated with their assets and expenses.

“After careful consideration and deliberation, our Board of Directors concluded that the sale of Tangoe to Marlin was in the best interest of Tangoe and its shareholders,” said Jerry Kokos, Executive Chairman of Tangoe. “Given its deep bench of operational resources and excellent track record of acquiring and growing businesses in the TEM market, Marlin is an ideal partner for Tangoe. This transaction provides the opportunity for immediate and substantial value to Tangoe shareholders, while also allowing Tangoe greater flexibility to execute on its long-term strategic vision.”

At closing, Marlin intends to combine Tangoe with its existing portfolio company Asentinel, a provider of TEM software and services. The combination would create a market leader managing more than $38 billion of IT and telecom spend on behalf of over 1,300 customers worldwide. The new company would operate under the Tangoe brand with Jim Foy continuing to serve as CEO, with Tim Whitehorn, CEO of Asentinel, serving as the Chief Product Officer.

“We are excited about the opportunity to partner with Marlin and combine with Asentinel, and see tremendous benefit in combining Tangoe’s global scale and comprehensive offering with Asentinel’s heritage of technological innovation,” said Mr. Foy. “The breadth and depth of our combined product and service capabilities, delivered on a global scale, should enable us to provide a compelling value proposition to our customers,” added Mr. Whitehorn.

“We look forward to working closely with the Tangoe and Asentinel teams to develop world-class solutions and drive customer success,” said Peter Chung, a principal at Marlin. “This agreement further supports Marlin’s long-term commitment to the TEM market and the value we believe these solutions deliver to customers.”

Follow this link to read the full press release: