Our People make the difference

While a best-in-class Platform (the Product) and a means to deploy and support the product and client (Process) are a given in TEM, it is the People “P” that Asentinel views as our distinctive competence. To start, we are a private company, solely owned by our Officers and Directors. Asentinel is a wholly organic organization having grown from three initial employees to 100+; we are not the result of any mergers, acquisitions or roll-up’s.

Since 2002, we have aligned our staffing, resources, infrastructure and solutions to our clients. We are structured to be agile, flexible, and customer-centric. By way of example, all members of our Client Service Management organization has, or is actively pursuing, their PMP certification.  Our BPO (Outsourcing) organization is comprised of mature, telecom-savvy specialists with significant knowledge of networks, carrier invoicing, dispute management, telephony contracts, optimization strategies. Our head of Network Management is CISSP certified.

Our people came to Asentinel knowing they would be a contributor to a boutique TEM firm as our mission of delivering the world’s best TEM solution has not altered since our founding. We are also very sensitive and accommodating to our clients. When a new customer is implemented, the same client-facing team at the BPA is the same as the group that provides training and support; no hand-off’s, just lots of personal attention and continuity.

We also realize that the People in Platform, Process and People are about our client’s people. Whether it is the option of a SaaS or Customer-Hosted model or a self-managed, managed services or outsourcing (BPO) solution and services set, Asentinel understands that we are here to make your day and role more efficient and effective, not hard and complicated. We do the heavy lifting during implementation, we accommodate your training and support needs and we look at everything we do from the eyes and chair of the customer. As such, our people component is good people serving as technology and service partners to our clients.

Breaking News: Tangoe to be combined with Asentinel


Tangoe to be combined with Asentinel to create a market leader

LOS ANGELES & ORANGE, Conn. & MEMPHIS, Tenn. April 28, 2017 — Marlin Equity Partners (“Marlin”), a global investment firm, announced today that it has entered into a definitive agreement to acquire all outstanding shares of Tangoe, Inc. (OTCPK:TNGO) (“Tangoe”) for $6.50 per share in cash. Tangoe is a global leader in telecom expense management (“TEM”) solutions that enable enterprises to manage and optimize spend across multiple IT categories by providing visibility into the complex processes associated with their assets and expenses.

“After careful consideration and deliberation, our Board of Directors concluded that the sale of Tangoe to Marlin was in the best interest of Tangoe and its shareholders,” said Jerry Kokos, Executive Chairman of Tangoe. “Given its deep bench of operational resources and excellent track record of acquiring and growing businesses in the TEM market, Marlin is an ideal partner for Tangoe. This transaction provides the opportunity for immediate and substantial value to Tangoe shareholders, while also allowing Tangoe greater flexibility to execute on its long-term strategic vision.”

At closing, Marlin intends to combine Tangoe with its existing portfolio company Asentinel, a provider of TEM software and services. The combination would create a market leader managing more than $38 billion of IT and telecom spend on behalf of over 1,300 customers worldwide. The new company would operate under the Tangoe brand with Jim Foy continuing to serve as CEO, with Tim Whitehorn, CEO of Asentinel, serving as the Chief Product Officer.

“We are excited about the opportunity to partner with Marlin and combine with Asentinel, and see tremendous benefit in combining Tangoe’s global scale and comprehensive offering with Asentinel’s heritage of technological innovation,” said Mr. Foy. “The breadth and depth of our combined product and service capabilities, delivered on a global scale, should enable us to provide a compelling value proposition to our customers,” added Mr. Whitehorn.

“We look forward to working closely with the Tangoe and Asentinel teams to develop world-class solutions and drive customer success,” said Peter Chung, a principal at Marlin. “This agreement further supports Marlin’s long-term commitment to the TEM market and the value we believe these solutions deliver to customers.”

Follow this link to read the full press release: