Managed Mobility Services BYOD (Bring Your Own Device) FAQ's

How do End Users pay for their device?

With a credit card through the MMS platform.

How are device purchases initiated?

Device purchases are initiated by the End User or Administrator through MMS.

How do I know the End User owns the device?

All BYOD purchased inventory is tagged in MMS.

What if the End User needs a device, but their line isn’t eligible for an upgrade?

Depending on your mobile policy the End User could leverage an upgrade from an alternate line on the company account and receive the discounted device price OR be required to purchase the phone at the suggested retail price. It’s up to you.

Can I control what kind of devices my End Users buy?

Yes, you can specify which devices are eligible for purchase by User Group in MMS.

Can the End User buy device insurance with a credit card?

Yes, the End User can leverage a recommended 3rd party insurance vendor.

If the End User already has a device can they move it onto their line?

Yes, as long as the device technology is compatible with the carrier and the device is cleared for activation (e.g. not reported lost/stolen, connected to an account with a past due balance, etc.)

If I’ve negotiated special pricing for devices with the carrier for my company, will my End Users be able to take advantage of that pricing?

Yes, your End Users will be able to take advantage of your special pricing. NOTE: bill credits will post to the corporate account and will not be applied to the End User device purchase price

Will the End User be able to take their device with them if they leave the company?

Yes, the device will be flagged in MMS as “BYOD” so you’ll know they own the device. You can initiate the transfer to a personal account by opening a ticket in MMS.

Breaking News: Tangoe to be combined with Asentinel


Tangoe to be combined with Asentinel to create a market leader

LOS ANGELES & ORANGE, Conn. & MEMPHIS, Tenn. April 28, 2017 — Marlin Equity Partners (“Marlin”), a global investment firm, announced today that it has entered into a definitive agreement to acquire all outstanding shares of Tangoe, Inc. (OTCPK:TNGO) (“Tangoe”) for $6.50 per share in cash. Tangoe is a global leader in telecom expense management (“TEM”) solutions that enable enterprises to manage and optimize spend across multiple IT categories by providing visibility into the complex processes associated with their assets and expenses.

“After careful consideration and deliberation, our Board of Directors concluded that the sale of Tangoe to Marlin was in the best interest of Tangoe and its shareholders,” said Jerry Kokos, Executive Chairman of Tangoe. “Given its deep bench of operational resources and excellent track record of acquiring and growing businesses in the TEM market, Marlin is an ideal partner for Tangoe. This transaction provides the opportunity for immediate and substantial value to Tangoe shareholders, while also allowing Tangoe greater flexibility to execute on its long-term strategic vision.”

At closing, Marlin intends to combine Tangoe with its existing portfolio company Asentinel, a provider of TEM software and services. The combination would create a market leader managing more than $38 billion of IT and telecom spend on behalf of over 1,300 customers worldwide. The new company would operate under the Tangoe brand with Jim Foy continuing to serve as CEO, with Tim Whitehorn, CEO of Asentinel, serving as the Chief Product Officer.

“We are excited about the opportunity to partner with Marlin and combine with Asentinel, and see tremendous benefit in combining Tangoe’s global scale and comprehensive offering with Asentinel’s heritage of technological innovation,” said Mr. Foy. “The breadth and depth of our combined product and service capabilities, delivered on a global scale, should enable us to provide a compelling value proposition to our customers,” added Mr. Whitehorn.

“We look forward to working closely with the Tangoe and Asentinel teams to develop world-class solutions and drive customer success,” said Peter Chung, a principal at Marlin. “This agreement further supports Marlin’s long-term commitment to the TEM market and the value we believe these solutions deliver to customers.”

Follow this link to read the full press release: