Privacy

Asentinel LLC E.U. Safe Harbor Privacy Policy

The purpose of this Privacy Policy is to describe the practices employed by Asentinel LLC with respect to the acquisition, receipt, use, and protection of the information we receive from and on behalf of our customers, prospects, and partners. The United States Department of Commerce and the European Commission have agreed on a set of data protection principles and frequently asked questions (the “Safe Harbor Principles”) to enable U.S. companies to satisfy the EU law requirement that personal information transferred from the EU to the United States be adequately protected. Consistent with its pledge to protect personal privacy, Asentinel complies with the U.S.-EU Safe Harbor Framework and the U.S.-Swiss Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries and Switzerland. Asentinel has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view Asentinel’s certification, please visit http://safeharbor.export.gov.

Information Collected and Intended Use

Asentinel provides global telecommunication expense management solutions. In the performance of this service, the information we receive from our customers may contain one or more of the following data elements which is considered personal information related to the employees of our customers: Employee Id, Name, Title, Location, Corporate E-Mail Address, Department/Cost Center, Phone Numbers, and Corporate Address. Additionally, we receive Telecommunication Invoices including Call Detail Records associated with devices, services, and networks for which Asentinel customers are either primarily or secondarily liable.

This information is used for the sole purpose of matching charges and telecommunications inventory to the appropriate employee and/or cost center within Asentinel’s corporate customer enabling the responsible employees to manage the acquisition, tracking, use, and disposal of these corporate assets. In addition, parties visiting our website (www.asentinel.com) can visit the site without providing personal information; however, computers connected to the internet contain information such as IP Address (Internet Protocol Address), and domain names that identify the computer and network used to access our web site. This information is captured and stored solely for tracking and monitoring purposes.

Data Integrity

Asentinel employs reasonable and generally accepted measures to protect customer information from loss, misuse, unauthorized access, disclosure, alteration and destruction of information which includes compliance with confidentiality and non-disclosure provisions in agreements between Asentinel LLC and its customers, partners, suppliers, and employees.

Asentinel’s Managed and Hosted solutions maintain customer information on secure servers located in secure data centers. Personal information stored in databases requires unique login ids and passwords in order to access the information and is only used for the intent described in this policy. Customer login ids and passwords are provided to customers in order to allow access to the information pertaining to the specific customer for whom it is intended. All access to customer data whether it is customer or internally accessed is controlled and monitored by Asentinel’s full time, IT staff.

All servers are protected by one or more firewalls restricting access to the individuals for which access is specifically intended. Extensive monitoring and security tools are utilized to ensure confidentiality, integrity, and availability.

Enforcement

Asentinel will periodically conduct audits to ensure that customer data is maintained in a manner consistent with this Policy and the principles of the Safe Harbor framework.

Dispute Resolution

Individuals or organizations having questions about this Policy or who would like to report a suspected violation of this Policy may contact Asentinel’s CTO at the following address:

Asentinel LLC
6410 Poplar Avenue, Suite 200
Memphis TN 38119 USA
(901) 752-6200