Reporting, Customer Service Discussed at First Telecom Expense Management User Conference

Asentinel Hosts First Conference of Its Kind for Telecom

MEMPHIS, Tennessee, May 3, 2006 - Customized reporting and customer service were the main topics of interest for the nearly 70 IT, telecom and accounting professionals that attended the telecom industry's first telecom expense management user conference April 23-25 in Memphis. Attendees applauded Asentinel, the Memphis-based TEM firm that hosted the conference, for its reporting options and for its strong customer service and support.

"The user conference was a direct extension of Asentinel's reputation for exceptional customer service," said David Perdue, Asentinel CEO. "To continue to provide the world's best TEM software, we know that we have to interact, engage and forecast with our customers."

Asentinel's customers, which represent a broad range of influential organizations, from Fortune 500 enterprises to government entities, played an integral role in the planning and execution of the conference. A small group of customers met earlier in the year to share exactly what they wanted to discuss at the conference and several customers spoke at the conference on their experiences and best practices with Asentinel.

"With the fast pace of the TEM industry, Asentinel knows it is essential to stay abreast of industry trends and current needs of our customers," said Perdue. "We saw a need to get the industry's professionals together to discuss the state of the industry and what we saw for the future. Upcoming versions of the Asentinel software will directly reflect the discussion."

At the conference, Asentinel unveiled its plan for Release 5.0.0, the newest edition of its patent-pending software, set for release in late summer of 2006. The new version will include a focus on additional customized reporting options, many of which resulted from customer feedback sessions.

"In 2005, more than 90 percent of the customer enhancement requests we received were implemented into the Asentinel software," said Perdue. "We are constantly looking to our customers for ways to provide the world's best telecom expense management software."

Written in Java, the Asentinel software automates the process of telecom invoice management in real time, analyzing every invoice against vendor contracts, hidden costs, active inventory, and flagging every exception. Since these errors often reoccur each month and can go back for years, getting an expedient return on investment from Asentinel is not difficult. In the long term, clients' ongoing telecom expenses also decline while internal processing time is greatly reduced.

Asentinel's Web-based software has more than 50 cumulative years of development behind it. Asentinel continues to grow its list of Fortune 1000 companies and government entities that realize the power of automated telecom expense management. For more information, visit Asentinel at www.asentinel.com.